Courtney joined Insurance Design Network in 2022, bringing 10+ years of life insurance experience along with her. Since 2010, Courtney has served in various roles where the customer is always the focus, giving her vast experience in managing and sustaining client relationships. Honing these skills at larger firms over the past decade, she now serves as Case Manager, where she acts as a liaison between our agents and insurance carriers, ensuring the most seamless application process possible.

After graduating from Coastal Carolina University with a business degree concentrated in Hospitality, Courtney moved back to Connecticut, just outside of Hartford. She quickly realized that the Life Insurance industry was much larger than that of the Hospitality world in CT, so she chose to break into a totally new industry to see where it would take her.

Courtney and her husband, Erik, live in Vernon, CT and enjoy spending time with their family and friends, and consider football its own season. You’re probably thinking this makes them huge Patriots fans, but that could not be farther from the truth. Courtney proudly roots for the Minnesota Vikings, (SKOL!!!!), while Erik roots for the Dallas Cowboys.

Cindy has been with Insurance Design Network since the beginning and has been in the industry for over 15 years. She currently serves as IDN’s Contracting, Licensing, & Commissions Specialist as well as oversees the IDN Operations.

Cindy and her husband live in Wisconsin and enjoy spending time with their three amazing sons, two beautiful daughters-in-law, and the best two grandsons in the world. She also has the sweetest rescue dog, Bud, who everyone loves. Besides spending time with their family, Cindy enjoys spending time with friends, planning fun events, going on tropical vacations, boating, and going to live concerts.

Internal Sales Assistant

braeden@idesign-network.com
701-367-9850

Braeden joined Insurance Design Network in March 2025 as an Internal Sales Assistant, bringing nearly a decade of experience in the insurance industry. With a strong background in both new business operations and sales, he supports the team through case design, illustrations, lead follow-ups, and maintaining detailed records of client accounts and potential leads.

Passionate about helping others succeed, Braeden is dedicated to ensuring a smooth and effective life insurance workflow for both strategists and agents. His deep knowledge of life insurance products—paired with exceptional marketing and communication skills—makes him a key asset in driving sales and building lasting professional relationships.

Braeden lives in Detroit Lakes, Minnesota, with his wife and son. Outside of work, he enjoys spending time with his family, especially outdoors, and cooking homemade meals together whenever possible. He and his family are active in their local church, where they enjoy serving their community. Braeden has also proudly served in the North Dakota National Guard for 10 years, demonstrating his strong commitment to both service and leadership.